SoR members have praised services on offer as being 'helpful' and 'essential', in a new survey.
More than 2000 members took part in the SoR's online questionnaire, expressing their views on how the SoR is doing and what services they value most.
Of those members who had contact with the organisation, 84% reported a prompt response and 85% a helpful response.
Almost nine out of 10 respondents use the SoR website, up from 83% in 2007. Most think it is easy to use, and that it often provides the information that was needed. An improvement on 2007.
About a third of respondents had attended an SoR event in the past two years.
There was a wide variation in the awareness that members have of the services that the SCoR provides. Some were shown to be well known, such as the publications and the policy and guidance documents that the organisation produces, whilst others such as access to the British Institute of Radiology library attracted much lower levels of recognition.
The most member benefits assessed as being ‘essential’ are professional indemnity insurance, followed by representation in the workplace, professional advice and guidance, and legal advice and representation.
Richard Evans, the Society’s CEO, welcomed the findings but was not complacent. “In many areas members’ approval of the services that they use has gone up, however, we can always do better and we do take what members tell us very seriously.”
A detailed action plan, including a range of service improvements, has been drawn-up in response to the survey of SCoR members which took place earlier this year.
The second part of the report, detailing the comments that members made when completing the survey, is being compiled. This will provide a snapshot of what members think.
Read the survey results and action plan.
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